Komentar :
Robert Silaen (26/05/2018 02:48)
Good hotel..the room was not quite big but clean. The pool was nice and have kids pool. Too bad when we stayed there the 11th floor just finished repainted the walls..so the smell from the paint still quite strong.
Rizqi Ariawan (08/05/2018 05:13)
Standard facility hotel, parking are spacious, food could be improved, check in and out takes time and complicated even for a client that regularly use this hotel
Febrian Gunawan (20/03/2018 13:03)
The hotel is located just beside Lotte Mart and the room is very neat and comfortable to stay. The only downside I would say is probably the breakfast offering is subpar. Other than that, worth the stay in here.
Ratna Fajrianita Utami (18/03/2018 05:48)
Coming over to meet a friend who visit jakarta, love the lounge and coffee shop. U can order from furama restaurant as well
Arif Rahman (04/03/2018 13:05)
Went there as a transit place for a cousin's wedding, and stayed for a day and a night, so maybe not much to tell.
The hotel room, if I described it correctly, is closer to an apartment with three bedroom: one with a double bed (with a bathroom), and the other with two singles. A bathroom is available for share in the unit. It also consists of a living area, dining table for six, and a pantry-like area. In the latter area, there is a refrigerator (with small freezing compartment), a microwave oven, and a dust bin of small size. The staff will come and clean the room at around 13h (1 pm) by default.
I found the shared bathroom (shower room) is not designed very well to me. The shower unit has neither door nor curtain which would easily cause puddles. It defeats the purpose of dry bathroom the designers apparently would like to achieve, as proven by the choice of toilet paper installation instead of jet shower. A plus point, however, goes for the hairdryer in the bathroom.
The hotel observes an irrational floor numbering (skipping floor no. 4 and 13, at least). Three elevators (one of which is a service elevator are available. And finally, free parking (3 vehicles per room) is available upon request at the front desk.
Paramita Deviany (04/02/2018 16:54)
Bagus.. Keep up the good works.. Will be right back with my dots.. Tq elRoyale
Josephine Adelyne (01/01/2018 16:43)
service is so so, you need to waited around 1-2 hours in high season to get your room. their standard room quite small, so get the deluxe one, or if you bring little children, gwt the premiere one. for family, get the family suite, its nice and you can get along there since its spacious and wide.
viana osa (24/12/2017 08:10)
Nice hotel and nice room too. Breakfast is good, with variation of food. On agoda there's no information about bathroom, but when u come to front desk, they will offer u, if u want bath tub or standing shower kind of bathroom. Check in process is fast and simple.
Swimming pool is available, but if u not so good for swimming, better u prepare your safety swimming tool, coz hotel not provide any. The pool has 1.35 meters depth, and one pool for kid. The big pool only have one leader.
sean miles (19/12/2017 02:03)
very Great service!
all the employee are really helpfull,
the breakfast is nice
for higher room you will get a beautifull view.
Excellent!!
Tom Muster (15/11/2017 12:32)
Ich war bisher zweimal in diesem Hotel. Das erste Mal hat mir sehr gut gefallen. Hier gab es nur auszusetzen, dass ich ein Twin Bettzimmer anstatt eines Kung Size Nettes bekommen habe. Dieses Mal wieder dasselbe. Leider war der AC kaputt und es kam Wasser heraus. Auch gibt es zu wenig Fahrstühle. Der Service ist gut und das Frühstück lecker
Nury Nuraini (06/09/2017 17:06)
Nice hotel, good service, clean dan cozy room . Near from Mall Of Indonesia (MOI) and place of good food (Kelapa Gading) . Breakfast is good
putra padjadjaran (08/08/2017 18:03)
One of a best 4 star hotel located North Jakarta. Located near MOI, Artha Gading Mall, lottemart and other big supermarket. Also near paladian park and hospital. The traffic can go both ways.
The breakfast was good and complete, the bedroom have nice view and a nice scent, very clean room n bedsheet. And need only about 30mins to Halim Airport and about 1hr to Soekarno Hatta airport.
Sara Ajiwibawa (06/08/2017 23:35)
Rooms are too narrow, no dresser mirror. And breakfast foods less variations for 4 stars hotel. View from our room good. And swimming pool for children is limited space.
Deddy Tangguh (23/07/2017 09:14)
Okay.. A little bit pricy compare to aryaduta semanggi
Sahar Wahbi (20/07/2017 13:03)
Hotel is good.. but the breakfast not good for example if one of kind of food finish they didn't refill. And also they should have international food for breakfast. The lift only 3 and the hotel have so many visitors.. any way the hotel is very good and comfortable. The stuffes are so kind,lovely,helpaful.
Sigit For Play (29/06/2017 13:41)
Simple, minimalis, kolam renang lumayan nyaman, ada kolam untuk anak2..And sangat dekat dengan Mall Of Indonesia
Linda xu (28/06/2017 15:13)
We booked 2 rooms for ied holiday for family vacation. We decided to book it from grand whiz website rather than any other hotel search engine apps. As grand whiz hotel offer better variety of rooms.
However we have some of critic to the hotel management :
1. Website grand whiz need some improvement on their process of booking. It is not user friendly and lack of payment options.
2. As we have difficulities to book. We have tried to pay with credit card but it doesnt approved by hotel for some of credit card (mastercard). And finally we made it to cc payment (visa). However my booked with approved payment and unapproved payment. Receptionist can not find our approved booking. It takes them half hour to check and need me to verify by message from my credit card bank to assure that we have pay that booking. Really such a dissapointment.
3. After the book is confirmed by the front desk named Anin as far as i remembered. They told us to wait as their room not ready. And it is 12.30pm btw. She can not confirmed how long do we have to wait. ( she just said in bahasa "iya sebentar ya bu".
4. After she told us to wait. We decided to eat and come back to hotel by 3.00 pm but the room HAVENT ready yet.
And we can not get the non smoking room with the same floor for both room we booked.
5. As u may see the bathroom. It is not private if we didnt stay with family. We can peek inside the bathroom.
6. And this is my second night to stay. We asked to clean the room. 11 floor but the room services did not close the door properly. So any Outsider can go in to our room. Fortunately we didnt see any material things is gone.
Surely, this experience makes us learn something from GREAT Grand Whiz.
Hopefully Grand Whiz can improve.8
Edu Juga (21/06/2017 13:51)
one big new placea in the middle of kelapa gading
Gabriella Meirina (31/05/2017 04:35)
Nice interior. Easy access. Friendly and helpful staffs.
If there was more elevator, it would be much better
Adrito Pranandria (17/05/2017 10:27)
The service quality from the hotel staff is really good. Supporting facilities like lcd projector, AC, etc are well functioned.
The taste of the food is great. And good variety of menu.
Semoyz Sypst (20/04/2017 09:15)
Kamar premiere besar sayang ac nya lama banget dingin nya, bathroom besar, bisa milih bathtub atau shower (buat yg premiere) sayang nya aer nya kecil ngocor nya 😣 mdh2an next dsini udah ada peningkatan
Rucky Safari (28/03/2017 07:41)
Good location, the staff are friendly, and quiet clean
Shelsia Yahya (25/03/2017 10:22)
A "hidden"-nice hotel and not too big hotel
Jeho Rahm (07/02/2017 00:35)
Low quality facilities for a 4-star hotel. Breakfast and lunch are just OK, but I rather walk to Mall of Indonesia for dinner because the menu is just a no.
Service and facilities resembles to a budget 3-star hotel. So it doesn't worth the price.
jonathan budhi widjaja (25/12/2016 15:06)
Clean and cosy... near lotte supermarket and Mall of Indonesia.
Kamaruzaman Haron (19/12/2016 01:36)
Stayed in 3 BR apt. good hotel for family, with amenities in walking distance. Offer good facilities, cleanliness and very convenience. Plan to stay again in future.
Ridcian Tamri (30/11/2016 17:14)
Pro : Great room quality for the price (quite big, clean, cozy and quite luxurious)
Cons : Google maps positions is misleading
Hard to spot hotel entrance (easily missed)
Kharizmi Tavtazani (07/07/2016 09:28)
They definitely need to renew their lift, for a more than 20 fl hotel, we need to wait about 15 minutes just to get a lift. Wasting time.
They only have 3 lifts, 2 for guest and 1 for service which also be used for guess. Unfortunately the service lift was worse, sometimes they just dead suddenly or the door won't open.
The room? Quite small for 4 stars hotel. Comfy bed, but the pillow was bad.
Breakfast? For 4 stars hotel, their breakfast was disappointing.
Won't come back in a near future.
Tanto Barnowo (19/09/2016 10:18)
Very good hotel on good price
Gracia Goretti (06/09/2016 05:59)
Strategic place. Can find a grocery just next to it. But no breakfast for agoda booking.
Test Test (13/08/2016 07:45)
Nice swimming pool. The suite is poorer than what they put on photos, but still clean and acceptable for the price. The breakfast is overly crowded. Overall, acceptable.
Arif Iskandar (28/07/2016 07:49)
Great room, competitive price, has a ground swimming pool, and breakfast buffet. This is my most visited hotel whenever I'm in jakarta
Welsen Destifen (24/11/2015 05:18)
Very comfortable, especially the dining room and pool.
Leonika Sari (29/10/2015 08:24)
Quite comfortable. Have stayed there 2 times
Yen Pitchayen (25/10/2014 14:13)
Got a problem with toilet flushing and they ignore to fix it. No robes. Dirty toilet. 4 stars? Really?
Jamie Ahmad (10/10/2014 10:38)
Good value.
Took a couple of goes to accept my credit card.
WiFi on the whole ok not consistant either fast or painfully slow.
Elevators take a long time which was annoying.
Breakfast pretty good buffet style with plenty of choice for all.
Not far from MOI mall and right next door to Lotte Mart supermarket.
My room haf adjoining doors and could hear people talking in next room not great sound proofing.
Generally a good experience though.
Dimas Azhari (04/06/2013 23:48)
It was great experience to stay a week in Grand Whiz, the room well organized, the room service was fast, and the food very delicious.
The location was strategic. It takes 10 minutes to go out (shortcut) and shop in Lottemart.
Note:
The map is too far from the original location, please fix it.
It's located side by side of Lottermart