Very friendly and helpful staff, tight security and nice swimming pools. Only problem is we have booked our room from the day before but the room was ready at about 3pm (Usually hotel rooms are ready at 12-1 pm), also i expected a beach behind the hotel but it's too steep to be called a beach. But overall it's a nice stay!Wilfred Tay
The standards of this property as dropped since I last visited in 2015 (together with their prices). One can find some summer flies (non-blood sucking types) in the room upon entering. They used to reach out to guests to help arrange for airport transfer but not this time. Would I still return? Yes, pretty much because overall, the resort is clean and serene for a quiet weekend break. =)moning ho
This was the most unpleasant stay I had ever!!!
Knowing Bali is a nature place, but didn’t expect any bites in a five star hotel’s bed.
Breakfast has limited choices and yet , the latte glasses is so broken that it fell out its handle when you want to drank it! Having seen the coffee poured all over your shirt, the hotel staff( a few just ignored and just one poor guy carry some tissues over) said to help you Change the table and claimed you didn’t use the cup properly!!! Oh my!! How would I carry the mug with its handle is a WRONG thing to do!
Overall, don’t get tempted to come by its price and b and name.Bagas Syafaad H
It's a nice place for holidays. All the staff members are very polite and cooperative. You really feel vip during your stay. Overall it's amazing experience during our stay in Conrad Bali. If I go again to Bali, Conrad would be my first choice againJosh Isaac
Excellent attentive staff, good food, very spacious rooms and well kept pools with loungers (there are also some at the edge of the resort facing the beach). Generally, everything you would expect from a place like this. The beach is nice when you're not being pestered by people trying to sell you activities but they're also usually understanding if you're clear that you just want to relax. This was close to being a 5 star review but had to have one knocked off due to renovation works being carried out on one block. It's a necessary inconvenience to keep things up to date and they do keep the noise limited to core waking hours as you would expect but it's usually on at prime swimming / lounging time and quite close to the main pool so will have a material impact on your reading / resting. I hear they have more works lined up so do check before booking and wait until they're done or negotiate a discount.Josh Isaac
Excellent attentive staff, good food, very spacious rooms and well kept pools with loungers (there are also some at the edge of the resort facing the beach). Generally, everything you would expect from a place like this. The beach is nice when you're not being pestered by people trying to sell you activities but they're also usually understanding if you're clear that you just want to relax. This was close to being a 5 star review but had to have one knocked off due to renovation works being carried out on one block. It's a necessary inconvenience to keep things up to date and they do keep the noise limited to core waking hours as you would expect but it's usually on at prime swimming / lounging time and quite close to the main pool so will have a material impact on your reading / resting. I hear they have more works lined up so do check before booking and wait until they're done or negotiate a discount.Devangi Shah
Very hospitable! Extremely helpful staff! They prepared us excellent vegetarian breakfast options really happy ! Will definitely come again!Graham Taylor
We spent 2 nights in Conrad Bali.
Very nice Hotel and staff. Pool.and beach good. We enjoyed the hotel and excellent breakfast and gym.
Only downside was food price for evening meal at hotel. We ate out on 2nd night.
Would definately stay again.ibrahim dalwai
Wow. Hotel is beautiful.. Food is very good, excellent taste ..very nice variety of food & delicious sweet...unique welcome drink...All restaurant was very nice.....quick service & friendly staff...beautiful decor. had wonderful time at Conrad Bali .....Ken Wong
You will be amazed by how much land this resort sits on. It's beachfront and the number of swimming pools in this sprawling resort gives it a very luxurious feel. I am comparing this to some of the nicer beach resorts in Maldives, and Conrad Bali will not look out of place. I always had the impression that Conrad is a business class hotel. I guess it's a myth. :)Kalyna M
Gorgeous resort for a family holiday. Not in the middle of the action, so it's not for you if you want to party or experience life as a local. Definitely get a car or bike and explore the rest of the island (even though it's tempting to stay in the hotel!)Andrew Thiesse
Stayed in the pool villa for our honeymoon. The room is perfect with an outdoor bathtub, pool, and gazebo. The service is amazing. Breakfast, afternoon tea, and cocktail hour in the different restaurants are really worth it. What an amazing place.Vern Tee
The pros - Family orientated, the kids' club provided great activities for the children, children eat for free at any of the restaurants in hotel grounds (per adult mains ordered). Great service, staff are always happy to help and very attentive. Amazing views, especially at the infinity chapel. Food from the restaurants were fantastic.
The cons - Had problems with the room, air conditioning was faulty and the handle on the bathroom door fell off (a child would've been injured if they were the one closing the door). Better signs needed to help direct people around the hotel area, especially in the corridors where the rooms are. Room service prices are ridiculous - better to walk to the restaurants.William Wratten-Anderson
Great hotel and resort, it's a not too touristy area but has the amenities like convenience stores located within walking distance from the hotel grounds. Several swimming pools. Breakfast is also great here.
Some of the rooms require quite a bit of a walk though if you end up in the fourth wingJuanda Zeng
Good service (as you'd expect from any Conrad property). Massive compound with beautiful pools, breathtaking ocean view and various facilities. It's nice that guests who have access to the lounge also enjoy the benefits at the restaurant by the beach. There's nothing like sipping your cocktail drink while enjoying the calming sunset breeze. Lounge cocktail drinks selection is rather extensive compared to most other hotels. On the negative side, the whole hotel is clearly showing its age and is overdue for a makeover. Certain areas look mouldy and uninviting. Soundproofing is bad and the bathroom constantly has a few drain flies flying around. And Hilton Honors Diamond members may only be given 1 small category upgrade by default despite low occupancy, unlike some other Hilton/Conrad hotels in the region.S Siva
Excellent Service for Hilton Diamond Member - The hotel location is perfect and so close to everything.David Hickle
Great 5-star resort. We booked a "Garden view standard room" and were upgraded to an "Ocean view room" upon check in. The rooms are nice but not overly so. The resort is well laid out and the restaurants are good as well. Pricey ($60-100 for a 2-person dinner), but good. The buffet breakfast is very good. The hotel is in the Nusa Dua area and there is not much outside the 5-star resort bubbles. If I go to Bali again, I'll most likely find a resort in the Seminyak area which has much more available in the way of shopping and dining.Pustika Efar
Great service. Delicious breakfast. Beautiful pool. Have a nice swim here. Sadly the beach is not as beautiful as i imagined.Derek Tubg
My family and I stayed 4nights in Conrad suit
The pool area is wonderful and very good design. The suit is good and comfortable and good for family
Every thing is good specially the suit lounge
The only one which should be improved is breakfast
We are happy stayed there and have good timeWilkson Lam
Beautiful place. Ceremony in the glass chapel is really breath-taking on a sunny day. Simple, yet grand. I liked the hotel lobby as well, the staff at the bar was very friendly.Pichrt Petr
High standard hotel with good personal.
Higher prices and mostly high quality food and drinks.
Clean beach, but just for swimming or sea sports.
Wifi isn't for free.Zenon Yeung
Attended a wedding in Conrad. Excellent service and meal. The chapel is really nice! There were fireworks and fire dance during the banquet.Ammar Al-Fouzan
I’m giving this resort 2 stars only for the friendly staff and the black angus beef burger only served in the pool area! This resort may have potential but it seems that it suffers from bad management who cares less about maintenance and cleanliness despite that the resort is packed with guests from all over the world.
1. Lobby area where guests check in is an open air space, no A/C nor fans. With Bali humid and hot weather, I had like the worst check in experience after 8 hours of flight, especially that I had to wait for a while until it is my turn. I really felt sorry for the receptionists who were sweating as if they were in a sauna room.
2. Having arrived at night, I was so tired and wanted to sleep, however, there was a private party at the pool, loud music and firework. Duty manger apologized as he could not relocate me to another room, and promised it was only that night. Well, it turned out that almost every night there was a private party until 10 PM!
3. I booked a premium sea view room, which supposes to be the best, but mine was the worst. Very hot A/C and they couldn’t fix it. Room curtains seem never been vacuumed since the opening of the resort, as the dust simply scatters and fill up the room if you open or close them. Even all TV channels were scrambled and were not fixed after reporting the issue.
4. Resort location in Nusa Dua is like the worst location in Bali as it is in a dead area, no good restaurants or clubs around, and its beaches facing the East are not appealing at all. There is only Bali Collection shopping center close to this area. The trip to Seminyak, where all the fun, good beaches and attraction of Bali are located, is about 45 min depending on traffic. So, you basically spend about 90 min every day on the roads to get to where it is happening in Bali.
Frankly, I can’t even recommend this resort to those who seek remote and quiet resorts, as it is packed with kids, well you know what the means.
I eventually checked out after 7 days despite that I have already paid for a non-refundable 10 day stay. Couldn’t take it any more.
Conrad Bali never again.S Tanoni
Great location in Nusa Dua -Bali. Property has direct access to the beach plus 3 huge onsite pools. Offers great selections buffet breakfast plus additional a la carte menu selection to choose.Alastair Green
Conrad Suites were amazing, fantastic service and benefits. The general hotel grounds were impressive. Great for families.Jerome Vanden Eynde
Best hotel ever ! Staff always very kind . If you have an issue they will solved with a smile. Food is great but quite expensive for the region. Room quality is excellent . Resort is clean and garden are wonderfull. Service is perfect. The best hotel we ever stayed .Bayu Pawitra Brodjonegoro
This hotel is huge, however food is so so, be it in-dining or breakfast. Beach is close, but not gorgeous. Room is fine with big bathroom. Plenty of mosquitoes, but they have bug repellent prepared in-room. Service and number of servers are great.Karen Leong
Cozy, quiet, relax and nice atmosphereMatt Power
Conrad Bali is a fantastic hotel. The Suites are particularly nice and the hotel grounds are amazing. It is essentially worth 5 stars but decided to give 4 stars as I there have been a number of additional charges that were inclusive at other 5 star hotels.T RAN
There are many hotels in the same price bracket with much better beaches and service. I would not recommend Tanjong Benoa in general. Try Seminyak beach insreadMark Paulda
conrad bali makes you feel welcome the moment you arrive. i highly recommend this resort.John Ang
This place can't get any better. From the moment you step onto the grounds off the hot and crowded streets of Bali, it feels like you've stepped into a bubble of peace and tranquility. Everything is extremely well laid out and designed, and the staff and warm, efficient, and professional. The housekeeping staff is phenomenal. This place makes you feel like a treasured guest, and I couldn't ask for more.